Privacy Policy

Sontec Instruments, Inc. Privacy Policy
Last Updated: March 23, 2021

I. Introduction
II. Definitions
III. Data Controller
IV. Use Of Personal Data
V. Additional Information for EU Citizens
Information About Your Right of Objection – Art. 21 GDPR

I. INTRODUCTION

This Sontec Instruments, Inc. Data Privacy Policy (“Privacy Policy”) describes the information collection practices follow when handling Personal Data (defined below).

The Privacy Policy applies to the collection and processing of Personal Data through our website as well as through other means (e.g., offline during a business relationship or via telephone calls).

Employment data is not subject to this Privacy Policy, but will be covered under separate policies and procedures of, and agreements among Sontec Instruments, Inc.

Sontec Instruments, Inc. is providing its products globally. This Privacy Policy applies to the handling of personal data through Sontec Instruments, Inc., informing the data subject about the handling of personal data on a global scale. As Sontec Instruments, Inc. is also operating in jurisdictions with specific information duties regarding the handling of the personal data (i.e., the European Union), the Exhibits to this Privacy Policy provide additional information.

Exhibit A provides additional information for data subjects from the European Union, providing specific additional information as required under the General Data Protection Regulation (GDPR).

II. DEFINITIONS

“Data Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. “Data Processor” means a natural or legal person that processes Personal Data on behalf of and pursuant to the instructions of Sontec Instruments, Inc. “Personal Data” means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal Data does not include information that is anonymized. Personal Data also does not include corporate information that relates to an organization but not to an individual, such as a corporate name, corporate address or general corporate phone number. However, if it is combined with your Personal Data in a manner that reasonably allows it to be associated with your identity, or is otherwise considered Personal Data under applicable law, it will be treated as Personal Data under this Privacy Policy.

3. Website

The Data Controller for Personal Data collected and processed through the website, www.sontecinstruments.com (http://www.sontecinstruments.com), is Sontec Instruments, Inc. (contact details above).

IV. USE OF PERSONAL DATA

1. Information We Collect From or About You

A. User Requests And Business Interactions

We collect Personal Data that you provide to us through our website, through business requests via telephone, fax or email and in connection with other business dealings we may have with you. This includes basic contact information about you, such as your name, title, address, phone number, fax number and email address that you provide to us in this course. It may also include information on the products you have shown interest in or purchased from us. It may also include information on the company you are working for, which is then treated as Personal Data to the extent associated with your identity. If you use a credit card to purchase a product or service from us, we also may collect information necessary to process the credit card transaction, such as the credit card type,
number and expiration date.

B. Use Of Our Website

Website Usage Information

In addition to Personal Data that you choose to submit to us, whenever you complete a form downloaded from our website, the information you are submitting is not shared and we do not collect or store information regarding your use of our website for the purpose of the technical provision of the website (“Usage Information”). However, if it is combined with your Personal Data in a manner that reasonably allows it to be associated with your identity, or is otherwise considered Personal Data under applicable law, it will be treated as Personal Data under this Privacy Policy.

Usage Information is only collected from completed forms as; Repair form, Order form, Customer Feedback form and Certificate of Sterilization.

Sontec Instruments Inc. does not collect:

• IP-address
• Browser type / -version (e.g., Firefox 59.0.2 (64 Bit));
• Browser language (e.g., German);
• Operating system (e.g., Windows 10);
• Internal resolution of the browser window;
• Screen resolution;
• Javascript activation;
• Java on / off;
• Cookies on / off;
• Color depth;
• Time of access.

D. Information We Receive From Third Parties

We may receive Personal Data about you from third parties, such as business partners or sales referral partners, who recommend or suggest that we contact you for business purposes. This includes basic contact information about you, such as your name, company name, title, address, phone number, fax number and email address. It may also include information on the products or services you have shown interest in or may be interested in purchasing from us, as well as information on other companies or individuals with whom you do business. Upon your prior consent, we may also obtain Personal Data about you from third parties in connection with business transactions you initiate with us, such as through credit verification or other processes related to the transaction.

2. Purposes For Which We Use Your Information

A. Business Use

We use your Personal Data primarily to facilitate our ongoing and proposed business dealings with you (“Business Use”). This includes to: (1) process business transactionswith us that you initiate; (2) establish and maintain customer accounts so that we may provide products or services of ours requested by you or your company; (3) register you as a user of these products or services so that you may access them through our Sites or otherwise; (4) communicate with you about updates, maintenance, outages or other technical matters concerning these products or services; (5) communicate with you about data requests of other participants in our services, with whom you synchronize your data through our products or services; (6) provide you with training regarding usage of these products or services; (7) notify you about changes to any of the policies and procedures for use of these products or services; (8) verify the accuracy of account and technical contact information we have on file for you and your company in relation to these products or services; (9) respond to questions or inquiries that you or your company may have about our products or services, and (10) send you invoices and facilitate payments for our products and services that you have used.

B. Legal Compliance

We also may use your Personal Data as required for us to comply with laws and regulations relating to the products or services that we provide in any of the jurisdictions in which we or our affiliated companies operate, including the United States.

C. Complaints and Improvements Of Our Products

We also may use your Personal Data, such as information you provide in connection with complaints or requests, internally within Sontec  instruments, Inc. to help us improve our products or to develop new products in order to answer your complaints and comply with your requests. We may also follow up with you to see, if our proposal or solution solved your complaint or request successfully, or otherwise addresses your needs.

D. Marketing Purposes

We may use your Personal Data for purposes relating to the marketing of our products and services, or those of our business partners (“Marketing Purposes”). This includes to: (1) send you newsletters, press releases, event announcements and other similar communications regarding the products or services that we offer; (2) market or promote our products to you, including by offering you trial or limited access to certain of our products or services; (3) solicit input from you regarding improvement of our products or services; and (4) other purposes that we disclose to you at the time we obtain your consent. Upon your consent, we may further use your Personal Data to (1) inform you of third-party offerings that we think you or your company may be interested in which relate to our products or services; and (2) send you announcements or requests on behalf of other customers of ours who believe you would benefit from use of our products or services.

E. Referrals

From time to time, we may receive Personal Data about you from third parties, such as business partners or sales referral partners, who recommend or suggest that we contact you for business purposes. We receive such Personal Data because you have consented towards the third party that they might share your Personal Data with us. If we use that information based on your consent to contact you, it will only be to see if you are interested in our products or services, or those of our business partners. We will not use this information for other purposes without your consent. In addition, if you inform us that you are not interested in these products or services, we will stop using the information to contact you.

F. Data Integrity

You are responsible for the accuracy of all Personal Data that you provide to us. We will use reasonable efforts to maintain the accuracy and integrity of your Personal Data, and to update that information as appropriate upon your request. We will take reasonable steps to ensure that the Personal Data we collect from you is relevant to its intended use, and that it is used only in ways that are compatible with the purposes for which it was collected or otherwise authorized by you.

3. With Whom We May Share Information

A. Within Sontec Instruments, Inc.

Sontec Instruments, Inc. transacts business domestically and internationally. Such information may be used by Sontec Instruments, Inc. for internal business and operational purposes, as well as for purposes consistent with the purpose for which the information was originally collected or subsequently authorized by you.

B. Outside of Sontec Instruments, Inc.

We process your Personal Data with third parties only insofar as this is legally permitted or prescribed and we limit the transfer of your Personal Data to what is necessary for the respective purpose. We share your Personal Data with the following categories of recipients: (1) payment service providers and banks, if applicable, during payment processing; (2) external service providers for sending invoices by post or email; We also
may share your Personal Data with other third parties for purposes disclosed to you and as subsequently authorized by you through your consent. The recipients act independently with your Personal Data, which we have transmitted to them. (3) logistics service providers; and (4) collection companies and legal advisors in asserting our claims. We will not share your Personal Data with third parties outside of Sontec Instruments, Inc.
for their marketing purposes without your consent as required by applicable law. In some cases, third parties receive your Personal Data as our service providers. These third parties are acting as Data Processors, as described below, and are bound by our instructions when handling your Personal Data. From time to time, we also may offer you the option of sharing your Personal Data with third parties, such as business partners or
sales referral partners, in order to receive information and/or marketing offers from them or other persons. If you consent to the sharing of your Personal Data for these purposes, it will be subject to the privacy policies and business practices of those third parties. If you later decide that you no longer want us to share Personal Data with such third parties, please contact us as indicated below under the section “CHOICE AND UPDATING YOUR INFORMATION AND PREFERENCES.” We will process your request in a reasonable period of time.

C. Community Forums

Our Sites may offer message boards, chat rooms, blogs and other public areas (“Community Forums”) where you can interact with our other customers, post images, data, requests, questions, comments, suggestions or other content, including your Personal Data (“User Submissions”). To participate in Community Forums, you may be asked to select a user name and password and/or provide us with your email-address, and to agree to the terms of participation for those Community Forums. We use this information to identify you and to contact you, if needed, for the provision of those Community Forums. Your password and your email address will not be visible to other users or shared with third parties. You should be aware that any User Submissions you post to a Community Forum, as well as your user name, may be viewed by other members of that forum. If you choose to voluntarily post User Submissions to a Community Forum, the protections of this Privacy Policy will not apply to any Personal Data included in those User Submissions. Think carefully before you post and use caution before disclosing any Personal Data in a Community Forum. We are not responsible for the accuracy, use or misuse of any User Submission that you disclose or receive through a Community Forum. We might also delete User Submissions without further notice if they include harmful or inappropriate content (e.g., pornographic material, content encouraging vandalism, crime, terrorism, racism, violence or cruelty), or infringe any third party’s rights or applicable law.

D. Promotions

We may offer various promotions (“Promotions”) through the Sites or elsewhere that may require registration with your Personal Data. If you choose to enter or otherwise participate in a Promotion, your Personal Data may be disclosed to third parties in connection with administration of the Promotion, such as in connection with winner selection, prize fulfillment and as otherwise required by law. By entering into a Promotion,
you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor and/or other parties to use your name, voice and/or likeness in advertising or marketing materials. These rules will be displayed to you during the registration process, and you will be asked for your consent to the respective data processing at that time.

E. Business Transfers 

Sontec Instruments, Inc. or any part of its business, may be sold at some point in the future. Should this occur, your Personal Data may be transferred to a subsequent owner, co-owner or operator of the business unit. We also may disclose and transfer your Personal Data in connection with a corporate merger, consolidation, restructuring, the sale of stock or assets, or other corporate change, including, without limitation, during the
course of any due diligence process. In all such cases, this Privacy Policy will continue to govern the use and disclosure of such information.

F. Legal Protections and Law Enforcement

Like everyone who participates in economic activities, we are also subject to a large number of legal obligations. These are primarily statutory requirements (such as, but not limited to, commercial and tax laws), but also, where applicable, regulatory or other official requirements. The purposes of processing may include identity and age verification, fraud and money laundering prevention, the prevention, combating and investigation of terrorist financing and offenses endangering assets, the fulfillment of fiscal control and reporting obligations and the archiving of data for the purposes of data protection and data security as well as verification by tax and other authorities. Furthermore, the disclosure of Personal Data within the framework of official/judicial measures may become necessary for the purposes of taking evidence, prosecution or the enforcement of civil law claims. We may access, use, preserve, transfer and disclose to third parties your Personal Data to: (1) satisfy any applicable law, regulation, subpoena, governmental request, or legal process if in our good faith opinion such is required or permitted by law; (2) protect and/or
defend this Privacy Policy or other policies or terms of use applicable to our website, including investigations of potential violations thereof; (3) protect the safety, rights, property or security of Sontec Instruments, Inc. or any third party; and/or (4) detect, prevent or otherwise address fraud, security issues or breaches, or technical issues. This may include allowing third parties, such as copyright owners, Internet service providers,
wireless service providers and/or law enforcement agencies, to access and use your Usage Information in order to identify you. We may take any of these steps without notice to you to the extent permitted by law.

G. Site Hosting

Our website and the server on which it is hosted is operated in the Cloud by authorization from Sontec Instruments, Inc. in which we conduct our business. Thus, your Personal Data associated with our website will not be transferred to and/or processed in a country other than that from which it was collected.

4. Choice And Updating Your Information And Preferences

On your request, we will grant you reasonable access to your Personal Data that we hold, as well as such other related rights as are provided by applicable law. In addition, we will take reasonable steps to permit you to correct, amend or delete your Personal Data that you demonstrate to be inaccurate or incomplete. However, in accordance with applicable law, we may limit or deny access to your Personal Data where the burden or expense of providing access would be disproportionate to the risks to your privacy, or where the legitimate rights of persons other than you would be violated. We reserve the right to take reasonable steps to authenticate the identity of any individual seeking access to Personal Data. We may provide web pages or other mechanisms on our website through which you can correct or update your Personal Data, or elect to change your preferences regarding our future use or sharing of your Personal Data with third parties for marketing purposes. You can also contact us to update your Personal Data or change your preferences. Our contact information for these purposes is as follows:

• In the U.S., by email at customerservice@sontecinstruments.com (mailto:7248 South Tucson Way, Centennial, Colorado 80112 or by phone at 303.790.9411 or toll free 800.821.7496

If you receive a marketing communication from us by email, you may also opt out of receiving future email marketing communications by following the opt-out instructions provided in that email. Please note that we reserve the right to send you certain communications relating to transactions you initiate, your customer account, your use of our website, or other business matters, and that these communications may be unaffected if you choose to opt-out from marketing communications. In accordance with our routine record keeping and applicable law, we may delete certain records that contain your Personal Data. We are under no obligation to store such information indefinitely, and we disclaim any liability arising out of, or related to, the destruction of that information. In addition, you should be aware that it is not always possible to completely remove or delete all of your  information from our database without some residual data because of backups and other reasons. Also, if you have posted any User Submissions to a Community Forum, these communications cannot generally be removed.

5. Information Security

We will take reasonable precautions to protect your Personal Data in our possession from loss, misuse, and unauthorized access, disclosure,  alteration or destruction. We will make reasonable efforts to keep your Personal Data reliable for its intended use, accurate, current and complete. As necessary, we will take additional precautions regarding the security of particularly sensitive information, such as credit card information. While we strive to secure your Personal Data, we cannot warrant or guarantee that this information will be protected under all circumstances, including those beyond our reasonable control. 

6. Enforcement

We will conduct periodic internal compliance audits of our relevant privacy practices to verify adherence to this Privacy Policy. We encourage you to raise any questions or concerns that you may have about the way we process your Personal Data by contacting us at the address set forth below.

We commit to resolve questions and complaints about your privacy and our collection or processing of Personal Data about you. If you believe that we are not complying with the terms of this Privacy Policy or legal requirements, you should first contact us at the applicable address above, or by email at legal@sontecinstruments.com (mailto: 7248 South Tucson Way, Centennial Colorado 80112). We will investigate and will do our best to internally resolve any complaints and disputes you bring to our attention regarding the use and disclosure of your Personal Data.

7. EU Data Subjects And Privacy Shield

Sontec Instruments, Inc. in the United States participates in the EU-U.S. Privacy Shield Framework (the “Framework”). Sontec Instruments, Inc.’s participation in the Framework applies to personal data received in the United States from the European Union or European Economic Area (“EU”) about former, current, or prospective corporate customer contacts (collectively, “EU Personal Data”). We are committed to subjecting such EU
Personal Data to the Framework, including its Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. To learn more about the Framework, visit the U.S. Department of Commerce’s Privacy Shield (https://www.privacyshield.gov/) List.

Former, current, or prospective corporate customer contacts have the right to exercise choice (opt-out) from our use of their EU Personal Data for direct marketing purposes. To exercise this right, please follow the instructions in any direct marketing message you may have received (e.g., click the provided opt-out link in the email message or send us an email or postal mail request to opt-out in accordance the instructions provided in the direct marketing message). We do not otherwise use or disclose EU Personal Data in a manner that is subject to choice requirements under the Framework because we do not provide EU Personal Data to third parties other than those acting as our agent to perform tasks on our behalf and we do not receive Sensitive Personal Data (i.e., Personal Data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, health or sex life or sexual orientation) under the Framework.

Please contact us as specified below if you have any questions, need access to your EU Personal Data, or otherwise need assistance. We remain responsible for our collection, use and disclosure of EU Personal Data in accordance with the Framework. We also are responsible for third party agents that are processing such data on our behalf, unless we prove that we are not responsible for the event giving rise to the damage. In certain situations, we may be required to disclose EU Personal Data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

If you are a European Data Subject with an unresolved complaint or dispute arising under the requirements of the Framework, we agree to refer your complaint under the Framework to an independent dispute resolution mechanism. That independent dispute resolution mechanism is the International Centre for Dispute Resolution, operated by the American Arbitration Association. For more information and to file a complaint, you may contact the International Centre for Dispute Resolution by phone at +1.212.484.4181, or by visiting their website (http://info.adr.org/safeharbor). We are also subject to the investigatory and enforcement powers of the Federal Trade Commission with respect to the Framework. In addition, under certain conditions, more fully described on the Privacy Shield (https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint) website, EU data subjects may invoke binding arbitration for non-monetary issues when other dispute resolution procedures have been exhausted.

Please contact us at legal@sontecinstruments.com (mailto:legal@sontecinstruments.com) if you have any questions, wish to exercise your rights of access, or seek other assistance as described above.

9. Changes To The Privacy Policy

We reserve the right to update this Privacy Policy at any time, without prior notice to you, to the extent permitted by applicable law and the principles of the Framework. We will notify the changes that we make to this Privacy Policy by posting the revised Privacy Policy on the Sites, and such changes will be effective immediately unless otherwise stated.

V. Exhibit A: ADDITIONAL INFORMATION FOR EU CITIZENS

In the following, we provide you with the additional information as required in accordance with Article 12 et. seq. of the GDPR. This Exhibit A supplements the information provided in the main body of this Privacy Policy to the extent required under GDPR.

I. Legal Bases Of The Data Processing

In the following, we inform you about the legal bases, on which we process your Personal Data. The Personal Data processed as well as the purposes for such processing are set out in the main body of this Privacy Policy under Section V.

1. Information We Collect From Or About You

A. User Requests And Business Interactions

When we answer your user requests or conduct business interactions with you (Business Use as indicated under the Privacy Policy, we process your Personal Data on the basis of the following legal bases:

• for the performance of a contract or for the implementation of pre-contractual measures pursuant to Art. 6 para. 1 lit. b GDPR, provided your requests relate to obtain information about our products and services or the business interactions relate to the fulfillment or implementation of a contractual relationship, and to protect our legitimate interests pursuant to Art. 6 para. 1 lit f GDPR; our legitimate interest is to answer customer inquiries appropriately.

B. Use Of Our Website

We process your Usage Information for the technical provision of our website on the basis of the following legal bases:

• to protect our legitimate interests pursuant to Art. 6 para. 1 letter f GDPR in order to make the website technically available to you. Our legitimate interest is to offer you an appealing, technically functioning and user-friendly website and maintain information security.

C. Information We Receive From Third Parties

We process your Personal Data that we receive from third parties on the basis of the following legal bases:

• your consent pursuant to Art. 6 para. 1 lit. a GDPR, or where Sontec Instruments, Inc. is acting as a Data Processor for a third party providing your Personal Data to us, on the basis of Art. 28 and a Data Processor Agreement entered into with the respective third party.

2. Purposes for Which We Use Your Information

A. Business Use

We process your Personal Data for Business Use on the basis of the following legal bases:

• for the performance of a contract or for the implementation of pre-contractual measures, pursuant to Art. 6 para. 1 lit. b GDPR.

B. Legal Compliance

We process your Personal Data for Legal Compliance on the basis of the following legal bases:

• as required for compliance with legal obligations, pursuant to Art. 6 para. 1 lit. c GDPR.

C. Complaints and Improvements Of Our Products or Services

We process your Personal Data for the improvement or our products or services on the basis of the following legal bases:

• to preserve our legitimate interests to remove any malfunctions and improve our products and services, pursuant to Art. 6 para. 1 lit. f GDPR.

D. Marketing Purposes

If we receive your e-mail address in connection with the conclusion of a contract and the provision of our products and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range of products by e-mail. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the newsletter or e-mail, without incurring any costs other than the transmission costs according to the basic rates.

We process your Personal Data for Marketing Purposes in the above mentioned way on the basis of the following legal bases:

• to preserve our legitimate interests to send you promotional information regarding our products and services, pursuant to Art. 6 para. 1 lit. f GDPR; and in connection with Section 7 para. 3 Act Against Unfair Competition.

If we wish to use your Personal Data for any other Marketing Purposes, this will only be done upon your prior consent and in line with your consent. In these cases, we process your Personal Data on the basis of the following legal bases:

• your consent, pursuant to Art. 6 para. 1 lit. a GDPR.

E. Refferals

If we conduct referrals, this will only be done upon your prior consent and in line with your consent. In these cases we process your Personal Data on the basis of the following legal bases:

• your consent pursuant to Art. 6 para. 1 lit. a GDPR.

F. Data Integrity

If we conduct measures on data integrity, we process your Personal Data on the basis of the following legal bases:

• as required for compliance with legal obligations, pursuant to Art. 6 para. 1 lit. c GDPR and Art. 5 para. 1 lit. d GDPR; and
• to preserve our legitimate interests to process only accurate and up to date Personal Data, pursuant to Art. 6 para. 1 lit. f GDPR.

3. With Whom We May Share Information

A. Within Sontec Instruments, Inc.

If we share your Personal Data within Sontec Instruments, Inc. we process your Personal Data on the basis of the following legal bases:

• as required for compliance with legal obligations, pursuant to Art. 6 para. 1 lit. c GDPR; to preserve our legitimate interests in acting as group of companies, efficiently and economically providing our products and  services, offer you interactions in your local language, and reaching out to you on a closer geographical scale, pursuant to Art. 6 para. 1 lit. f GDPR; and

B. Outside 1WorldSync

If we share your Personal Data outside 1WorldSync, we process your Personal Data on the basis of the following legal bases:

• your consent, pursuant to Art. 6 para. 1 lit. a GDPR;
• for the performance of a contract or for the implementation of pre-contractual
measures, pursuant to Art. 6 para. 1 lit. b GDPR;
• for compliance with legal obligations, pursuant to Art. 6 para. 1 lit. c GDPR

C. Data Processor/Site Hosting

If we share your Personal Data with Data Processors outside Sontec Instruments, Inc., we process your Personal Data on the basis of the following legal bases:

• on the basis of Art. 28 and a Data Processor Agreement entered into with the respective Data Processor.

D. Promotions

If we share your Personal Data for Promotions, we process your Personal Data on the basis of the following legal bases:

• your consent, pursuant to Art. 6 para. 1 lit. a GDPR.

E. Business Transfers

If we share your Personal Data in connection with a business transfer, we process your Personal Data on the basis of the following legal bases:

• to preserve our legitimate interests of growing our business and deciding how the company structure of Sontec Instruments, Inc. will support our business’ needs, pursuant to Art. 6 para. 1 lit. f GDPR.

F. Legal Protections And Enforcement

If we share your Personal Data for legal protection or enforcement purposes, we process your Personal Data on the basis of the following legal bases:

• for compliance with legal obligations, pursuant to Art. 6 para. 1 lit. c GDPR; and
• to protect our legitimate interests insofar as we assert legal claims or defend ourselves in legal disputes, or we prevent or clarify criminal offences, pursuant to Art. 6 para 1 lit. f GDPR.

II. Duration of Storage

A. General

We process your Personal Data for the duration of our business relationship. This may not only be for the time necessary to answer any user request, but may also include the initiation of a contract (pre-contractual legal relationship) and the performance of a contract, including any post-contractual obligations.

In addition, we are subject to various storage and documentation obligations, of which however are periods of storage or documentation specified there are up to 10 years beyond the end of the business relationship or the pre-contractual legal relationship.

Furthermore, special legal regulations may require a longer storage period, such as the preservation of evidence within the framework of the legal statute of limitations, or during the course of legal proceedings.

B. Usage Information

When using our website we store your Personal Data only from the completed and submitted information you have provided via the submitted form(s) you had selected regarding a service request.

C. Deletion

If the Personal Data is no longer required for the fulfillment of contractual or statutory obligations and rights, is regularly deleted, unless its limited further processing is necessary to fulfill the aforementioned obligations. In these cases, even after termination of our business relationship or our pre-contractual legal relationship, we may store and, if necessary, use your data for a period compatible with the purposes.

IV. Your Rights as Data Subject

Under the legal provisions of the GDPR you are entitled to the following rights as Data Subject, which you can assert against us:

A. Right to Information

You are entitled to request confirmation from us at any time within the scope of Art. 15 GDPR as to whether we are processing Personal Data relating to you. If this is the case, you are also entitled under Art. 15 GDPR to receive information about such Personal Data as well as other specific information (inter alia, processing purposes, categories of Personal Data, categories of recipients, planned storage period, the origin of the data, the
use of automated decision-making and, in the case of transfers to third countries, the appropriate guarantees) and a copy of the data.

B. Right to Correction

According to Art. 16 GDPR, you are entitled to demand correction of the Personal Data stored about you if it is inaccurate or incorrect.

C. Right to Deletion

You are entitled, under the conditions of Art. 17 GDPR, to request from us the deletion of Personal Data relating to you without undue delay. Among other things, there is no right of deletion if the processing of Personal Data is necessary for (1) the exercise of the right to freedom of expression and information, (2) the fulfilment of a legal obligation to which we are subject (e.g., statutory retention obligations); or (3) the assertion, exercise or defense of legal claims.

D. Right to Limitation of Processing
 
Under the conditions of Art. 18 GDPR, you are entitled to request from us the limitation of the processing of your Personal Data.

E. Right to Data Transferability

You are entitled, under the conditions of Art. 20 GDPR, to request from us the provision to you of the Personal Data relating to you that you have submitted to us in a structured, current and machine-readable format.

F. Right of Revocation

You have the right to revoke your consent to the processing of Personal Data at any time with effect for the future, without incurring any costs other than the transmission costs according to the basic rates.

G. Right to Objection

You are entitled to object to the processing of your Personal Data under the conditions of Art. 21 GDPR, meaning that we have to terminate the processing of your Personal Data. The right of objection exists only within the limits provided for in Art. 21 GDPR. In addition, our interests may prevent the processing from being terminated, so that we are entitled to process your Personal Data despite your objection.

H. Right of Appeal to a Supervisory Authority

You are entitled to file a complaint with a supervisory authority, in particular in the Member State of your place of residence, work or suspected infringement, under the conditions laid down in Article 77 GDPR, if you believe that the processing of Personal Data concerning you infringes the GDPR. The right of appeal is not prejudicial to any other administrative or judicial remedy.

However, we recommend that you always address a complaint to our data protection officer first. If possible, your applications for the execution of your rights should be addressed in writing to the above address or directly to our data protection officer.
 
V. Scope Of Your Obligations To Provide Data

Generally, you are not obliged to provide us with your Personal Data. However, if you do not provide this data, we will not be able to make our website available to you, answer your questions and enter into a contract with you.

VI. Automated Decision Making/Profiling

We do not use automated decision making or profiling (an automated analysis of your personal circumstances).

Information About Your Right of Objection – Art. 21 GDPR

1. You have the right to object at any time to the processing of your data on the basis of Art. 6 para. 1 f GDPR (data processing on the basis of a balance of interests) or Art. 6 para. 1 e GDPR (data processing in the public interest), if there are reasons for this arising from your particular situation. This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR. If you object, we will no longer process your personal data, unless we can prove compelling and applicable reasons for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

2. We also process your personal data in individual cases for direct marketing purposes. If you do not wish to receive advertising, you have the right to object to it at any time; this also applies to profiling, insofar as it is associated with such direct advertising. We will take this contradiction into account in the future. We will no longer process your data for direct marketing purposes if you object to the processing for these purposes. The objection can be made without formality and should be addressed to:

Sontec Instruments, Inc.
7248 South Tucson Way
Centennial, Colorado 80112
U.S.A.

800.821.7496
local 303.790.9411

info@sontecinstruments.com