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Online Shop is ONLY for customers permanently based in the United States.  All customers outside of the USA will need to use our Online Catalog and then contact us for price and availability quote.

YOU MUST BE SIGNED IN & APPROVED TO SHOP ONLINE (APPROVAL MAY TAKE UP TO 2 BUSINESS DAYS)

Returns

- The return of new/unused instruments in their original packaging is accepted within 30 days of purchase.

- Sontec must be notified within 10 days of receipt that instruments will be returned.

- All instruments returned must be accompanied by a RMA form (RETURN MATERIALS AUTHORIZATION) issued by Sontec.

- Without an RMA, proper credit is not guaranteed.

- Without a comparable replacement order or exchange, a restock fee will apply.

- Credit will not be issued for shipping charges, handling fees, used, autoclaved, or damaged instruments.

- In order to receive your RMA form via email, please provide the required information from your invoice below.

- Please allow 1-2 business days to receive your RMA.