The online Store can be accessed only by registered and approved permanent USA residents.  Please use our Registration Form to create an account. All other customers must use our online Catalog to browse our complete product line.  To request a quote click on the quote button and send us your list.  


Reminder: insure your package when sending to us, as we are not responsible if anything were to happen to your package before it arrives at our facility

- The return of new/unused instruments in their original packaging is accepted within 30 days of purchase.

- Sontec must be notified within 10 days of receipt that instruments will be returned.

- All instruments returned must be accompanied by a RMA form (RETURN MATERIALS AUTHORIZATION) issued by Sontec.

- Without an RMA, proper credit is not guaranteed.

- Without a comparable replacement order or exchange, a restock fee will apply.

- Credit will not be issued for shipping charges, handling fees, used, autoclaved, or damaged instruments.

- In order to receive your RMA form via email, please provide the required information from your invoice below.

- Please allow 1-2 business days to receive your RMA.